We are writing to inform you about an upcoming scheduled maintenance of our banking systems to improve the reliability and security of our services.
Maintenance Schedule
Please be advised that our services will be temporarily unavailable during the following time window:
- Date: November 1st, 2023
- Time: 02:00 AM - 06:00 AM (JST)
- Impact: Online remittance and new user registration will be paused.
Why are we doing this?
Forex Japan is committed to providing the fastest and most secure remittance experience. This scheduled maintenance allows us to:
- Upgrade our server infrastructure for faster processing speeds.
- Implement enhanced security protocols for transaction monitoring.
- Prepare our systems for new currency support features coming next month.
What you need to do
No action is required from your side. However, if you have urgent transfers planned for this date, we recommend processing them before November 1st to avoid any delays.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to serve you better.