Compliance policies, licensing and regulatory information.
We verify identity in compliance with the Act on Prevention of Transfer of Criminal Proceeds and the Foreign Exchange and Foreign Trade Law, following relevant administrative guidance. This includes document checks and e‑KYC where applicable.
Forex Japan operates under the Act on the Settlement of Funds (ASF) as a fund transfer service provider. Our services are not bank deposits or currency exchange transactions and are not covered by deposit insurance.
Customer obligations are secured through a performance security deposit lodged with the Tokyo Bureau of Legal Affairs pursuant to Article 43 of the ASF.
Customer information may be shared with branches, subsidiaries, agents, affiliated financial institutions, and outsourcers (including overseas) to the extent necessary for storage, management, and business execution, consistent with privacy commitments.
Fees are charged as prescribed. If damages arise in connection with the service, compensation is limited to the remittance amount.
These policies are governed by Japanese law. The Tokyo District Court has exclusive jurisdiction for disputes at first instance. The Japanese version prevails where interpretations differ.
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