Terms and Conditions

Terms and Conditions for the Fund Transfer

Article 1 (Scope of application, etc.)

Article 1.1

These terms of use (hereinafter referred to as "These Terms") apply to the funds transfer service (hereinafter referred to as "This Service") provided by Forex Japan Co., Ltd. (hereinafter referred to as "the Company").

The Member (as defined in Article 2 hereof) may use the Services; provided that he or she shall consent to the following conditions:

  1. This Company is a fund transfer service provider firm, registered under the Act on the Settlement of Funds (hereinafter called the "ASF") and the fund transferring services rendered by this Company are not currency exchange transactions as provided by banks or other financial institutions.
  2. As part of the Services, this Company shall not accept deposits, money saving or time deposits (as defined in Article 2(4) of the Banking Act)
  3. This service is not subject to insurance payment as stipulated in Article 53 of the Deposit Insurance Act or Article 55 of the Agricultural and Fishery Cooperative Savings Insurance Act.

The users of the Services are protected by the Performance Security Deposit Scheme as mandated by Article 43 of the ASF and to that end, this Company shall lodge a security deposit with the Tokyo Bureau of Legal Affairs to secure the obligations of this Company to owe to the Remitter (as defined in Paragraph 4 of this Article) in the manner as outlined in said Article 43 of the ASF.

Article 1-2. (Compensation Policy for Unauthorized Transactions)

In this service, even if a member suffers a loss due to instructions from an unauthorized person being given against the member's will, we will not compensate the member for the loss.

Article 2 (Terms of use of this service)

To use this service, you will be required to complete the registration procedure under the provisions of Article 3 and register as an overseas remittance transaction member (hereinafter referred to as a "member") designated by our company.

Article 3. (Registration)

Those who wish to register may apply for membership registration by the method prescribed by the company after agreeing to these terms and the various regulations separately established by the company.

Article 4 (Identity Verification)

The company shall comply with the "Act on Prevention of Transfer of Criminal Proceeds", the "Foreign Exchange and Foreign Trade Law" and other related laws and regulations, and the administrative guidance of the relevant government agencies. We will verify your identity.

Article 6 (Handling of Customer Information)

The company shall not use the personal information or transaction information obtained from the customer (hereinafter referred to as "Customer Information") to the company's main branch, subsidiary, affiliated company, agents, or affiliated financial institution and other outsourcers (including those located overseas) to the extent necessary for the storage and management of customer information and for the execution of our business related to other transactions.

Article 10 (Request for Remittance)

The company shall accept applications for this service by the following methods:

  1. Direct visiting our office
  2. How to send by facsimile to the fax number specified by our company
  3. How to make a call to the phone number specified by our company

Article 15 (Fees and Expenses)

When accepting remittances, we will charge a remittance fee prescribed by our company. When accepting inquiries, changes, and reversals, we will charge a fee prescribed by our company.

Article 22 (Maximum amount of compensation for damages)

If our company is obligated to compensate for damages in connection with this service, the amount of compensation for damages will be limited to the amount of the remittance.

Article 27 (Location and contact information of office that responds to consultations and complaints)

The contact information for inquiries and complaints regarding this service is as follows:

Company Name: Forex Japan Co., Ltd. (Head Office)

Address: Tokyo-To Ota-Ku Nishikamata 7-29-5

Telephone: 03-6868-0808

Reception Hours:

  • Monday to Friday (9:00 – 18:00)
  • Saturday & Sunday (12:00 – 18:00)
  • Excluding year-end and New Year Holidays (December 30th to January 3rd) and days separately determined by the company.

Article 29 (Governing laws and competent court)

These terms and conditions shall be interpreted under Japanese Laws and Regulations. If a lawsuit arises regarding these terms the Tokyo District Court will be the court with exclusive jurisdiction of the first instance.

These terms and conditions are written in Japanese. If there is a discrepancy between the interpretation of the translated version and the Japanese version of these terms, the interpretation of the Japanese version shall prevail.

Article 31 (Changes to these Terms)

If the company deems that there is a change in the financial situation or other circumstances, or for any other reasonable reason, the company will use appropriate means of displaying the change date and details, such as posting it at the company's business offices, etc. The contents of this agreement may be changed by giving at least one month's advance notice.

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